Support Board
Date/Time: Tue, 13 May 2025 15:36:12 +0000
NEW Download 1210 MESSED UP MY CHART TEMPLATE
View Count: 1388
| [2014-11-11 14:50:32] |
| DAVID SUDDUTH JR - Posts: 34 |
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Hello, I always like to update my software but this new version 1210 has messed up my chart template. I even deleted and re downloaded the template and it is still messed up. I was running 1209 without any issues. I included pics of my chart showing what this looks like now. |
 Doc5.docx - Attached On 2014-11-11 14:47:41 UTC - Size: 2.11 MB - 487 views |
| [2014-11-11 17:15:06] |
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1. We have no idea what you are referring to. Clearly describe one of the particular issues as simple and clear as possible. If there is more than one issue, only describe one of them. 2. We cannot accept the images you have attached. The only acceptable method to provide an image of a chart is what is documented here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-12 00:31:53] |
| DAVID SUDDUTH JR - Posts: 34 |
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The ECIVWAP indicator V1.4 worked on version 1209, my template I use does not work now. I was able to highlight previous day value area on volume and time charts. Now it does not work. http://www.sierrachart.com/image.php?l=1415751647560.png below is pic of Daily chart that is still works on. The yellow section is the previous day value area. for some reason it does not work on my volume and smaller time frame charts like it did on version 1209. http://www.sierrachart.com/image.php?l=1415752193878.png |
| [2014-11-12 04:09:14] |
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The only thing we can say is that the developer of that study, which is another user, gave us a new version of it. And we included that in a recent version. We were not quite sure what version. For the time being, if the new version of the study is not working properly, then use an older version of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-13 09:31:31
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| [2014-11-13 08:58:44] |
| wwwingman - Posts: 185 |
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Hi, I made the ECIVwap tools and believe the upgrade in Sierra 1210 from 1.2 to 1.4 is working as expected. I am in contact with DAVID SUDDUTH JR and will try to understand and solve the problem. W. |
| [2014-11-13 09:31:41] |
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Thank you for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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