Support Board
Date/Time: Sat, 20 Apr 2024 01:29:31 +0000
Data mess
View Count: 1006
[2014-11-11 12:58:10] |
pismo10 - Posts: 158 |
For some reason 10/27 data has been plotted between 10/31 and 11/3 Version 1205 DTNIQ Tried updating to newest version, reboot, delete all data and reload, everything, no luck See image.. Thoughts? Thanks Date Time Of Last Edit: 2014-11-11 15:42:41
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[2014-11-11 17:02:24] |
Sierra Chart Engineering - Posts: 104368 |
Refer to help topic 2.1: Http://www.sierrachart.com/index.php?page=doc/helpdetails2.html If you still see this date error, contact DTN IQ Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-11 17:02:33
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[2014-11-11 18:53:36] |
pismo10 - Posts: 158 |
Any other suggestions?
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[2014-11-11 19:08:31] |
Sierra Chart Engineering - Posts: 104368 |
Yes. Contact IQ Feed about this. The date error is from them. Try re-downloading the data as explained in help topic 2.1.2: http://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-11-11 20:21:52] |
pismo10 - Posts: 158 |
More Missing days worth of data |
[2014-11-11 20:22:35] |
pismo10 - Posts: 158 |
Others using DTNIQ that i work with have no problems. Using MDelta.
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[2014-11-11 20:30:03] |
Sierra Chart Engineering - Posts: 104368 |
What are you trying to show in post #5? Missing data? How would be able to tell that from a Point in Figure chart? This is completely impossible. Others using DTNIQ that i work with have no problems. Using MDelta. Irrelevant. The problem is on the IQ Feed side and that is extremely obvious. If you have re-download the data as is explained in 2.1.2, and you see an out of order timestamp this is an IQ feed issue. 100%. Once again refer to help topic 2.1.2.Consider using the Sierra Chart data feed: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-11 20:31:05
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[2014-11-11 23:39:56] |
Sierra Chart Engineering - Posts: 104368 |
One other thing we want to mention is that when out of order timestamps is received from IQ Feed during the historical data download, there should be a message for this in the Message Log. You can show this message to IQ Feed. It will help them to pinpoint the problem. More than likely this is within the historical tick data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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