Support Board
Date/Time: Thu, 05 Nov 2026 14:42:01 +0000
strange behaviour of the bid/ask lines in the FDXM chart
View Count: 18
| [2026-11-05 12:07:10] |
| User58876 - Posts: 9 |
|
Today I see a strange behaviour on the bid/ask lines of the FDXM chart. you can see on the attached image of the chart. The red ask line keeps hanging at the 26679 level and the green bid line is now more then 40-50 point above that. This morning I had this before on the same level and later when price came down the bid/ask lines react normally. But now again, price is up and red ask line standing still on 26679 ! the green bid is more than 40 points above again. Only on FDXM not on FDXS. And with Denali feed. |
 2026_11_05-3-Fout in ask-bid line FDXM rode lijntje blijft s.png / V - Attached On 2026-11-05 12:05:47 UTC - Size: 144.86 KB - 5 views |
| [2026-11-05 13:37:34] |
| Sierra_Chart Engineering - Posts: 25388 |
|
We do observe this problem. It would have to be due to some missing data from EUREX where they did not send order delete messages. There is no observed packet loss. So it would be a problem on the EUREX side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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