Support Board
Date/Time: Wed, 04 Nov 2026 20:08:37 +0000
Candles Not Displaying Properly
View Count: 17
| [2026-11-04 17:57:31] |
| User558380 - Posts: 62 |
|
Hi John! This week I've been having frequent periods when the candles stop displaying. I have a price line on my charts and it still moves, however, the candles won't display. Up until today I was able to Edit - Delete all data and download to fix the issue. Today nothing seems to work. I've closed and reopened Sierra multiple times as well. It is occurring across all symbols. Would greatly appreciate your help with this. Thanks much.
|
| [2026-11-04 18:02:12] |
| John - SC Support - Posts: 48427 |
|
This specific scenario is typically caused by the Session Times not covering the time you are expecting to see bars for. But, please go through the items at the following link, which includes the above, and see if any of them solve your issue: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart -- If you have an issue where you need to constantly select "Edit >> Delete All Data and Download", then we need to know about this at that time. You should not have to be doing this to get your data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: