Support Board
Date/Time: Tue, 03 Nov 2026 00:20:50 +0000
TPO Profile Study Not Displaying – Sierra Chart Integrated Advanced
View Count: 20
| [2026-11-02 22:34:01] |
| Devon Lamouroux - Posts: 4 |
|
Hello Sierra Chart Support, I'm experiencing an issue with the TPO Profile study in Sierra Chart. I'm currently subscribed to the Integrated Advanced Service Package ($46/month), CME data active, and my CQG connection is configured and working. My regular charts load market data correctly, but whenever I add the TPO Profile study, the chart turns completely black and displays no TPO data. I've also tried creating a completely new chart and adding the TPO Profile study, but the same issue occurs. I've checked the study settings and attempted troubleshooting without success. Could you please confirm whether my current service package supports the TPO Profile study and help me determine why it isn't displaying? Thank you for your assistance. |
| [2026-11-02 23:12:21] |
| Sierra_Chart Engineering - Posts: 25357 |
|
Yes your Service Package supports the TPO Profile Chart study. The first thing we want you to do is to update Sierra Chart to the current version. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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