Support Board
Date/Time: Mon, 26 Oct 2026 19:14:09 +0000
New versions of Sierra Charts crashing on loading
View Count: 28
| [2026-10-26 16:33:06] |
| User231624 - Posts: 1 |
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Hello, I am seeing that on loading an updated chart, all new version of Sierra Charts are crashing on start up - whether it be the newest released version or pre-release version I have to roll back to version 2937 for Sierra Charts not to crash and load up smoothly The issue is that the dlls of custom studies are all meant for version 2968 and later. How do I get this resolved? Thanks |
| [2026-10-26 17:42:37] |
| Sierra_Chart Engineering - Posts: 25281 |
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Do you know if you are using the Time and Sales studies? Those studies will cause the program to freeze. We are putting out a new version now to resolve this. Otherwise, using older incompatible studies is not going to cause a crash. They just will not be loaded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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