Login Page - Create Account

Support Board


Date/Time: Fri, 16 Oct 2026 17:13:23 +0000



Email verification failure pre-2FA installment.

View Count: 15

[2026-10-16 15:42:45]
User417836 - Posts: 13
Hi,

With the latest version installed this verification has failed many times. Checked Spam, Norton and anything I can think of ! Any ideas ?
[2026-10-16 16:20:54]
John - SC Support - Posts: 48232
If you are not receiving our automated emails, then this would imply that your ISP is removing them before you get them. We see you have an @aol.com email, so you would need to check with AOL to see if they are doing this.

A solution would be to setup a different email just for Sierra Chart, just do not use @yahoo.com, as this is one that we know definitely does not deliver our emails.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account