Support Board
Date/Time: Fri, 16 Oct 2026 17:13:23 +0000
Email verification failure pre-2FA installment.
View Count: 15
| [2026-10-16 15:42:45] |
| User417836 - Posts: 13 |
|
Hi, With the latest version installed this verification has failed many times. Checked Spam, Norton and anything I can think of ! Any ideas ? |
| [2026-10-16 16:20:54] |
| John - SC Support - Posts: 48232 |
|
If you are not receiving our automated emails, then this would imply that your ISP is removing them before you get them. We see you have an @aol.com email, so you would need to check with AOL to see if they are doing this. A solution would be to setup a different email just for Sierra Chart, just do not use @yahoo.com, as this is one that we know definitely does not deliver our emails. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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