Support Board
Date/Time: Thu, 15 Oct 2026 17:38:47 +0000
unable to connect to data feed -looping disconnections
View Count: 26
| [2026-10-15 13:42:24] |
| HAL9000 - Posts: 8 |
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Hi, for the passed 24hrs i am unable to connect to my data feed. it keeps looping. i have included a screen shot.
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Private File |
| [2026-10-15 15:24:12] |
| John - SC Support - Posts: 48217 |
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You are having a problem connecting to Rithmic. We have seen other reports where Rithmic has an IP address that is not valid. We have made a change to help with this, but it would require that you update to the latest release. When you do this, if you use any custom studies, those studies will need to be recompiled for the latest version. If you want to upgrade, then follow these instructions: Software Download: Fast Update Otherwise, you would need to select a different Rithmic server to connect to. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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