Support Board
Date/Time: Wed, 14 Oct 2026 20:38:48 +0000
2 second chart discrepancy
View Count: 30
| [2026-10-14 19:15:22] |
| User48838 - Posts: 134 |
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I have two 2 second charts as shown in the attached, running in the same chartbook. At 14:52:16 one of them had 1971 contracts traded and on the other 556. Any ideas why this could be and what can I do to get the chart on the right to agree with the left hand one, which i believe s correct.
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image.png| [2026-10-14 19:52:53] |
| John - SC Support - Posts: 48208 |
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We do not have enough information in the images to have any idea what is going on. Please get us two separate images, one for each chart. Please follow these instructions to get us the images: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-10-14 20:05:48] |
| User48838 - Posts: 134 |
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https://www.sierrachart.com/image.php?Image=1792008158955.png is the chart with the incorrect 2 second data. https://www.sierrachart.com/image.php?Image=1792008281980.png is the chart with the correct information. |
| [2026-10-14 20:17:57] |
| John - SC Support - Posts: 48208 |
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These are two different symbols for these charts, so they should be different. The one you claim is "Correct" is the symbol F.US.EPZ26, whereas the other is the symbol F.US.MESZ26.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-10-14 20:23:43] |
| User48838 - Posts: 134 |
|
doh! my bad, ty
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