Support Board
Date/Time: Wed, 14 Oct 2026 15:23:54 +0000
connection issue with Rithmic. Stucl on 'reconnect wait'
View Count: 19
| [2026-10-14 14:02:36] |
| User410102 - Posts: 6 |
|
Hello Sierra Chart Support, I'm currently experiencing a connection issue with Sierra Chart using Rithmic. My charts have stopped updating, and I'm missing the last several minutes of market data. In the top-left corner of Sierra Chart, the connection status displays "Reconnect Wait", and I'm unable to reconnect. Are you aware of any ongoing technical issues with Rithmic or its connection to Sierra Chart? Could you please investigate and advise on how to restore my connection as quickly as possible? Thank you for your assistance. |
| [2026-10-14 14:07:24] |
| User410102 - Posts: 6 |
|
I've updated Sierra, and the issue is now resolved. Thank you.
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