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Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol

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[2026-09-28 17:05:42] #1 [Go To First Post]
n8trading - Posts: 81
With the new quoteboard functionality in SC v2957, if I right-click a symbol in my quoteboard to roll the symbol forward or backward, it is applying to a different symbol (two symbols down from the one that I right-clicked on).

[2026-09-28 18:46:01] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 25103
Were those two symbols down already highlighted? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-09-28 18:52:55] #3 [Go To First Post]
n8trading - Posts: 81
No. I was/am very careful to single left-click the quote that I want to roll first (it highlights orange), then I right-click it and roll and the roll actually occurs on the symbol two symbols down from that one that I clicked/right-clicked on.

[2026-09-29 21:22:13] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 25103
We are going to be releasing version 2961, a pre-release, later in the evening. We want you to update to that version and see if you still have the issue. We have done some work on this functionality and we do not see it in the latest version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-10-01 01:15:11] #5 [Go To First Post]
n8trading - Posts: 81
The issue remains and seems to be the same in 2961.

[2026-10-01 04:15:21] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 25103
Maybe this issue relates to when using sorting of the rows. We will test this. Also do not use version 2961. There is a problem with that version related to Intraday data files. Install the previous version with Help >> Install Previous Version from the main menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-10-01 23:45:58] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 25103
Are you using sorting on the symbol? One thing to be aware of is when you roll forward, the sorting can change. And make it look like you are rolling forward a different symbol. We cannot identify any problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-10-01 23:46:01] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 25103
Are you using sorting on the symbol? One thing to be aware of is when you roll forward, the sorting can change. And make it look like you are rolling forward a different symbol. We cannot identify any problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-10-02 13:14:10] #9 [Go To First Post]
n8trading - Posts: 81
No, not sorting. The issue only occurs when the quote board is attached to the main window, and it isn't consistently 2 symbols away, it looks like sometimes it is 3 symbols away. No issue when the quoteboard is detached.

[2026-10-02 19:24:51] #10 [Go To First Post]
Sierra_Chart Engineering - Posts: 25103
That is very strange. It should definitely not matter whether the Quote Board is attached or detached. In our testing with this, the Quote Board is attached. At this point we do not know what the problem is. We probably need to get your Chartbook which contains the Quote Board and test this. Instructions to provide the Chartbook: Support Board Posting Information: Attaching a File (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-10-02 22:21:16

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