Home >> Support Board

Support Board

Date/Time: Wed, 11 Nov 2026 18:07:50 +0000

How to Post a Message for Support

Request for Trial Period Restore Account name Faisal85

View Count: 269

[2026-09-25 05:09:36] #1 [Go To First Post]
Faisal Shabbir - Posts: 2
Hello Sierra Chart Support, My free trial expired after only 4 days of usage. I was expecting the full 21-day trial period, but I was not able to use the remaining trial time. Could you please check my account and, if I have unused trial time remaining, add the remaining days to my account? I would like to use the trial period to learn and practice Sierra Chart before purchasing a service package. Thank you.

[2026-09-25 15:17:40] #2 [Go To First Post]
John - SC Support - Posts: 48498
We are working on this issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-09-25 15:29:37] #3 [Go To First Post]
Faisal Shabbir - Posts: 2
Still Not working


Screenshot (6).png / V - Attached On 2026-09-25 15:29:16 UTC - Size: 117.08 KB - 48 views

[2026-09-25 16:01:57] #4 [Go To First Post]
John - SC Support - Posts: 48498
We have not resolved this yet. We will post back when we have it resolved. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-09-25 18:25:40] #5 [Go To First Post]
John - SC Support - Posts: 48498
We apologize for this. We made a change to require that you verify your email in order to be able to use the Trial time. Please verify your email at the following link: https://www.sierrachart.com/UserControlPanel.php?page=EmailVerification For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: