Support Board
Date/Time: Wed, 07 Oct 2026 13:06:40 +0000
Problem - GBPUSD, EURUSD Chart Calculator CV values are 0.00
View Count: 222
| [2026-09-12 22:19:03] |
| ycomp - Posts: 334 |
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XAUSUD, Futures contracts I tried all display proper CV values using Chart Calculator but GBPUSD, EURUSD (and I presume also some other Forex symbols) produce 0.00, no matter how far the distance is in ticks or points using the calculator. This carries through to the API although I can't remember the specific ACSIL functions/variables I was accessing. But I was getting 0 when I shouldn't there as well, that is how I first noticed it.. then i verified using the Chart Calculator tool.. then I verified with another instance of Sierra Chart using the Chart Calculator tool. it is currently Saturday, so I don't know if that matters that it is not when the market is open. I have this problem in 2 different instances of Sierra that I tested on my computer. i.e. they are in completely different folders is there something I can do to fix this? I'm using 2922 64 bit rev 57220 Date Time Of Last Edit: 2026-09-13 12:28:04
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| [2026-09-13 15:50:01] |
| Sierra_Chart Engineering - Posts: 25093 |
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We do not see any obvious problems: https://www.sierrachart.com/image.php?Image=1789257642508.png First thing to do is to check the Price Display Format in the Chart Settings: Chart Settings: Price Display Format (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) And also update to the current version of Sierra Chart. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-09-13 15:54:16
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| [2026-09-14 14:05:45] |
| ycomp - Posts: 334 |
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ok, I got it to work.. I forgot to set the quantity high enough on the FOREX Symbols, so it rounded to 0.00 sorry about the false alarm |
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