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Date/Time: Sun, 11 May 2025 19:14:01 +0000



Emergency for the case when PC or Internet shut down

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[2014-11-05 08:54:37]
Sam33 - Posts: 12
Hi,

could you please write me, where is my order (stop-loss) when my PC or Internet shut down? I think in the case, when I buy contract and in the same time suddenly I have any problem (PC/Internet). Have I my order and my stop-loss on market or on your server? Is my order (stop-loss) in secure?

It is dependent on my provider of data too?
My provider said me, that the order is on the market. That´s good information but I don´t know, what it is by Sierra Chart?

Thank you for your reply

J.S.
[2014-11-06 04:40:09]
Sierra Chart Engineering - Posts: 104368
This is explained in the Introduction section for Attached Orders here:
https://www.sierrachart.com/index.php?page=doc/doc_AttachedOrders.html#Introduction
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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