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Date/Time: Sat, 10 Oct 2026 01:02:43 +0000



trading

View Count: 176

[2026-08-25 12:33:54]
Robert Wojczak - Posts: 178
My system is not letting me trade can you help please
[2026-08-25 15:00:00]
John - SC Support - Posts: 48169
What exactly is occurring? What happens when you try to place a trade? Are you getting any kind of error message, and if so, what does it state?

Is this in Simulation Mode or with a Live trading account? If Live, what order routing service are you using?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-08-25 15:00:31
[2026-08-25 15:15:00]
Robert Wojczak - Posts: 178
live trading using Teton. I place the trade on the chart say a limit order and it disapears
[2026-08-25 15:35:11]
John - SC Support - Posts: 48169
How exactly are you entering this trade? Are you clicking in the DOM, are you right-clicking and selecting a specific entry type, are you using the Trade Window and selecting one of the buttons, something else?

Please repeat this, and after it happens, get us your "Trade Service Log" by following these instructions:
Support Board Posting Information: Providing Lines From Trade Service Log
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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