Support Board
Date/Time: Wed, 07 Oct 2026 23:15:39 +0000
Numbers Bars (Footprint) showing fractional/decimal volumes after update to v2942
View Count: 345
| [2026-08-23 13:09:25] |
| Marco Nocera - Posts: 11 |
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Since updating to version 2942, the Numbers Bars (Footprint) study on my MESU26_FUT_CME chart is showing fractional/decimal values at price levels (e.g. 35.66666667, 109.16666667, 30.50000000) where previously it showed clean integer values. This started right after the update — same chart, same symbol, same study settings as before. I've already checked and ruled out the usual causes: Numbers Bars study "Volume Display Multiplier" input = 1 Chart Settings >> Symbol >> "Volume/Open Interest Multiplier" = 1 Chart Settings >> Symbol >> "Volume Value Format" = 1 Global Settings >> Data/Trade Service Settings >> "Intraday Data Storage Time Unit" = 1 Tick Re-downloaded the data (Edit >> Delete All Data and Download) None of this resolved it. I noticed the pinned thread about the new DTC Protocol messages for double precision price/quantity values (ThreadID 106974), where it's mentioned that "Coinbase market data has been released, but the quantity values are wrong until this new upcoming release." Given the timing lines up exactly with when this started for me, I suspect this is related to that rollout affecting my data feed/symbol as well. Symbol: MESU26_FUT_CME (Continuous Futures Contract, Auto Rollover enabled) Chart: 5 Min, Numbers Bars study Version: 2942 Data feed: Teton CME routing Clearing Firm: Dorman/Stage5 Could you confirm if this is a known side effect of the new market data protocol changes, and if there's a fix planned or a workaround in the meantime? |
| [2026-08-23 22:18:29] |
| Sierra_Chart Engineering - Posts: 25097 |
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We do not see this and there should not be a problem like this. It definitely is unrelated to the market data protocol change. It could not be related to that. Besides that market data protocol change is not even used for CME data yet. And it would not matter even if it is because the quantities are always integer values for CME futures. There must be some setting which is causing the problem. But we are not sure which one. This is what we see: https://www.sierrachart.com/image.php?Image=1787523498170.png Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-08-23 22:19:43
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