Support Board
Date/Time: Fri, 21 Aug 2026 17:39:50 +0000
Denali Data missing on ES Thursday 20th 18:00 ET to Fri 21st 08:30ET
View Count: 27
| [2026-08-21 14:03:47] |
| Michael Slater - Posts: 20 |
|
I use Denali data. For the period Thursday 20th Aug 18:00 ET through to Friday 21st Aug 08:30 ET I have no data for E-MINI ES Sept 26 (mini). On the same chart (unlinked from any other charts) I tested and successfully loaded for this time period MICRO ES (MES Sept 26) E MINI NASDAQ 100 (Sept 26) E MINI MIDCAP EMD (Sept 26) Bitcoin Futures BTC (Aug 26 I closed Sierra down and restarted, and issue still occurring. So for some reason, the only instrument there is an issue with is the E Mini S&P 500 (ES). Any guidance appreciated |
| [2026-08-21 14:48:06] |
| Sierra_Chart Engineering - Posts: 24625 |
|
Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-08-21 15:35:31] |
| Michael Slater - Posts: 20 |
|
Followed instructions and worked - thanks
|
To post a message in this thread, you need to log in with your Sierra Chart account: