Support Board
Date/Time: Thu, 08 Oct 2026 23:34:11 +0000
Lag when switching chartbooks that have different colors from global graphics settings
View Count: 323
| [2026-08-21 00:00:33] |
| cuckiecheese - Posts: 119 |
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This didn't used to happen when I was on 2812, I updated to 2939 yesterday and I noticed that when I switch chartbooks, my chartbooks have 5 naked candlestick charts, nothing crazy. I noticed that if charts in the chartbook have a color scheme diff than the global graphics settings, then theres a pretty noticeable lag as the switch over is reconciling the charts inside the chart book, i see blue outlines as if they were not maximized as they're getting maximized. Is this a known issue or limitation?
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| [2026-08-21 00:43:32] |
| cuckiecheese - Posts: 119 |
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it might just be chartbooks with 5-7 charts, regardless of graphics scheme
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| [2026-08-21 14:56:28] |
| John - SC Support - Posts: 48161 |
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One thing we found recently with chartbooks taking time to open was due to a change to the "Horizontal Lines at Increment" study. If you are using this study, then please update to the latest Pre-Release and see if this resolves your issue. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-08-21 20:15:09] |
| Sierra_Chart Engineering - Posts: 25108 |
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The reason for this is most likely explained here: Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off | Post: 434343 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-03 21:09:08] |
| cuckiecheese - Posts: 119 |
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I noticed it actually happens if there is a trade window open on any single chart.
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