Support Board
Date/Time: Thu, 20 Aug 2026 18:55:27 +0000
trouble downloading the software
View Count: 26
| [2026-08-20 07:46:45] |
| bethzhang - Posts: 1 |
|
Hello, My name is Beth Zhang, and I am having a difficult time downloading the software to my computer. I have sent the log to Support, and I am looking forward to your reply. Thank you! Beth |
| [2026-08-20 14:35:01] |
| John - SC Support - Posts: 47576 |
|
We have not received your log. Are you selecting the button for "Send Log to Support" in the upper right corner of the installation window? Are you trying to install this on a MAC or Linux OS? Sierra Chart is only supported to run on Windows, therefore you would need an emulator if you are trying to install on a different OS. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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