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Date/Time: Sat, 04 May 2024 01:13:47 +0000



Intraday Data disappeared, Historical data OK.

View Count: 831

[2014-11-04 17:39:08]
tfh6252 - Posts: 20
Running SC pkg five, with Rithmic data.

Signed up about 30 days ago, and all was well until yesterday. Then, all of my intraday charts lost data from 3/13 - 9/10, resuming on 9/12. Historical data is working fine.
[2014-11-04 20:32:48]
Sierra Chart Engineering - Posts: 104368
Set the chart to use the Continuous Futures Contract feature:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html

And follow these instructions to re-download the data in the chart:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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