Support Board
Date/Time: Mon, 17 Aug 2026 19:10:32 +0000
Refund Request for Annual Subscription
View Count: 24
| [2026-08-17 16:14:37] |
| User880436 - Posts: 1 |
|
Hello, I accidentally purchased a 1-year service package, but I am unable to use Sierra Chart properly. The platform is too difficult for my workflow and I cannot continue using it. I would like to request a refund for the remaining unused period of my 1-year subscription. Thank you for your understanding. |
| [2026-08-17 19:07:10] |
| John - SC Support - Posts: 47512 |
|
This was handled through this Account Support Ticket, which only you and Sierra Chart can view: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1786992676558000223#TopOfTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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