Login Page - Create Account

Support Board


Date/Time: Mon, 17 Aug 2026 02:28:56 +0000



Prop Firm acct (blank server)

View Count: 12

[2026-08-17 00:18:55]
HAL9000 - Posts: 7
Hi, after choosing a Rithmic Direct-DTC, when I click Server (List), it's blank and not populated with anything. Thank you
[2026-08-17 00:38:25]
Sierra_Chart Engineering - Posts: 24580
Close that Data/Trade Service Settings window. Wait a minute, to allow time for the list to be requested from Rithmic, and reopen it with Global Settings >> Data/Trade Service Settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account