Support Board
Date/Time: Tue, 29 Sep 2026 15:56:13 +0000
Missing Chart Data
View Count: 299
| [2026-08-14 10:57:41] |
| b1u3lee - Posts: 25 |
|
Hi, Im trying to retrieve historical chart NQ. However there is a missing period as between NQ(M) & NQ(U) NQ (U) starts on 16 Jul'26 while NQ(M) ends on 19 Jun'26 |
| [2026-08-14 14:53:01] |
| Sierra_Chart Engineering - Posts: 25001 |
|
June NQ 2026 futures ended June 18, 2026. To get more data for September futures, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-03 10:13:39] |
| b1u3lee - Posts: 25 |
|
Hi Team, there are missing/ incomplete candles on my H1 chart. is there a way to reload the candeles? |
| [2026-09-03 13:39:09] |
| Sierra_Chart Engineering - Posts: 25001 |
|
Yes. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If there is still an issue we need to see an image of the chart: Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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