Support Board
Date/Time: Sat, 08 Aug 2026 00:14:16 +0000
[User Discussion] - Gaps in historical depth data
View Count: 52
| [2026-08-07 20:23:46] |
| Anthony1113985 - Posts: 2 |
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Hello, I'm new to Sierra. I'm trying to download market depth and I'm getting strange gaps in the data. I'm including my chartbook, the message log, and a screenshot. Ive tried right clicking and downloading the depth data on both charts in this chartbook Thank you Date Time Of Last Edit: 2026-08-07 20:25:02
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| [2026-08-07 21:32:07] |
| John - SC Support - Posts: 47509 |
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Please go through the items at the following link to make sure you have everything setup to get the historical market depth data: Market Depth Historical Graph: Downloading Of Historical Market Depth Data Once everything is properly setup, then follow the instructions at Step #8 to force a download from where you are missing data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-08-07 23:56:27] |
| Anthony1113985 - Posts: 2 |
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Thank you, I went through the items at the link He's supplied I completed through step number 1-10 exactly. Im still not downloading all the data i want in this chart, ive included screenshots and message Log. I also created a simple ESM6 chart an still cant backload load the depth data. Thank you |
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