Support Board
Date/Time: Mon, 14 Sep 2026 17:19:36 +0000
loading Footprint chart
View Count: 206
| [2026-07-30 13:39:47] |
| UserEHARRI32 - Posts: 2 |
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I am attempting to load the attached footprint chart to Sierra, and I am receiving an error message. Can you please assist me with what needs to be done to get this loaded.
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 G7FX PRO FOOTPRINT CHARTBOOK.Cht - Attached On 2026-07-30 13:35:43 UTC - Size: 528.28 KB - 54 views  image_2026-07-29_22-16-53.png / V - Attached On 2026-07-30 13:37:04 UTC - Size: 37.11 KB - 60 views |
| [2026-07-30 15:35:06] |
| John - SC Support - Posts: 47871 |
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That chartbook is either too old or is corrupted. You simply can not use it. That chartbook is from a company named G7FX. You should talk to them about getting an updated copy. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-07-31 03:06:28] |
| UserEHARRI32 - Posts: 2 |
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Just wanted to follow up in case this helps someone else in the future. I was able to get the chart to load by installing an older version of Sierra Chart, opening the chartbook, and then upgrading back to the current version. It file itself isn’t actually corrupted. Thought I’d share the workaround in case someone else runs into a similar issue again and reaches out for help.
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