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Date/Time: Wed, 26 Jan 2022 05:44:22 +0000



Sierra Crash - any idea what is causing it?

View Count: 1179

[2013-05-15 15:33:32]
infpz - Posts: 826
Problem signature:
Problem Event Name: APPCRASH
Application Name: SierraChart.exe
Application Version: 700.0.0.0
Application Timestamp: 51926155
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.1.7601.17676
Fault Module Timestamp: 4e58702a
Exception Code: c0000005
Exception Offset: 00003e8d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[2013-05-15 15:41:40]
Sierra Chart Engineering - Posts: 100044
Please refer to help topic 17 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails17.html

If you are using the Spreadsheet Study and outputting data to Excel, then avoid using Excel. We do not support any technical problems that are encountered when using Microsoft Excel.

This can also be caused by the TransAct interface software and that problem will be resolved next week with a new different interface being used to TransAct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-15 15:42:08

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