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Direct MessagesDate/Time: Sun, 05 May 2024 07:20:19 +0000
NYSE TICK (M) data not working
View Count: 2761
| [2014-11-03 14:49:35] |
| Peter Power - Posts: 70 |
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Hello, my NYSE TICK realtime data are not working. The chart stopped updating on 1st of November. Do you guys have any issues with NYSE TICK? Thanx, P. |
| [2014-11-03 14:52:41] |
| User96099 - Posts: 4 |
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I have the same problem also with NISS for NYSE, NQ, ES
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| [2014-11-03 14:59:54] |
| User71671 - Posts: 25 |
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same problem, please check. thank you
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| [2014-11-03 15:04:55] |
| Peter Power - Posts: 70 |
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I know. I am part of a bigger group of traders and many of us have the same problem.
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| [2014-11-03 15:07:19] |
| drywater0 - Posts: 85 |
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SC Support, I only use TICK-NYSE and also have stopped receiving data updates as of 9:30 EST this morning. Please advise. Thanks |
| [2014-11-03 15:13:08] |
| ktfroy - Posts: 85 |
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No TICK-NYSE - PLEASE GET IT CONNECTED
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| [2014-11-03 15:20:39] |
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The market statistics are now working.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-03 15:21:43] |
| ktfroy - Posts: 85 |
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No backfill available?
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| [2014-11-03 15:24:05] |
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The historical data during the time that the data feed was not working, is not available.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-03 15:28:31] |
| User71671 - Posts: 25 |
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thank you
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| [2014-11-03 17:49:10] |
| tfh6252 - Posts: 20 |
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Is there a root cause explanation for this outage?
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| [2014-11-03 18:52:29] |
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There was a problem with the source stock data feed where it was not transmitting any data. However, there should have been an automatic reconnect in this case and that did not happen. We are looking into the reason why.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-04 17:18:52] |
| Cavalry3162 - Posts: 523 |
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i am experiencing TICK issues today.. can you take a lookt at this too? thanks, Andreas |
| [2014-11-04 17:19:53] |
| Peter Power - Posts: 70 |
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i am experiencing TICK issues today.. can you take a lookt at this too?
thanks, Andreas +1 here Keeps freezing from time to time. Peter |
| [2014-11-04 17:22:38] |
| User71671 - Posts: 25 |
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hello, tick is not working again. please check. thanks
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| [2014-11-04 17:41:03] |
| cmet - Posts: 537 |
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My tick is working but I keep getting New High/Low Tick alerts firing off when they're clearly inaccurate. Same with SP Breadth. I'm using the New Daily High/Low Alert study on both. Haven't changed a thing just randomly happening. Seems something is causing SC to read the data incorrectly (or the data itself has errors) |
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