Support Board
Date/Time: Thu, 16 Jul 2026 23:03:57 +0000
MNQ symbol loads slow compared to others
View Count: 20
| [2026-07-16 19:04:31] |
| six steps - Posts: 46 |
|
I am experiencing a performance issue that started yesterday. My MNQ charts (5-minute and 30-minute) within my Chartbook labeled "NQ_TC" are loading significantly slower than all other charts. It appears the MNQ charts are attempting to load data from previous contracts, even though I have updated my local data limiting settings from 700 to 300 days. All other markets in the same Chartbook load normally. I have attached screenshots showing the behavior. Please let me know how to stop the MNQ chart from pulling this historical data and restore normal loading speeds. |
| [2026-07-16 22:03:13] |
| John - SC Support - Posts: 47237 |
|
We have answered this in the Account Support Ticket you opened for it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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