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Date/Time: Thu, 16 Jul 2026 23:03:57 +0000



MNQ symbol loads slow compared to others

View Count: 20

[2026-07-16 19:04:31]
six steps - Posts: 46
I am experiencing a performance issue that started yesterday. My MNQ charts (5-minute and 30-minute) within my Chartbook labeled "NQ_TC" are loading significantly slower than all other charts.
It appears the MNQ charts are attempting to load data from previous contracts, even though I have updated my local data limiting settings from 700 to 300 days. All other markets in the same Chartbook load normally.
I have attached screenshots showing the behavior. Please let me know how to stop the MNQ chart from pulling this historical data and restore normal loading speeds.
image1.png / V - Attached On 2026-07-16 19:01:53 UTC - Size: 11.24 KB - 1 views
image2.png / V - Attached On 2026-07-16 19:01:59 UTC - Size: 11.53 KB - 2 views
image5.png / V - Attached On 2026-07-16 19:02:08 UTC - Size: 29.81 KB - 2 views
[2026-07-16 22:03:13]
John - SC Support - Posts: 47237
We have answered this in the Account Support Ticket you opened for it.
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