Support Board
Date/Time: Wed, 26 Aug 2026 23:13:51 +0000
Nasdaq TotalView throttling
View Count: 218
| [2026-07-12 10:24:20] |
| User582707 - Posts: 27 |
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Regarding: NASDAQ TotalView Interruptions Today 2026-06-12 | Post: 444542 Information: Data Feed and Connectivity Issues. Week of June 7, 2026 Are there any plans on reducing the throttling back to what it was, as you sort out these issues? The reason I ask is because as it currently is, particularly with a stock that is very active, it is very difficult to get a feel for what is going on at the innermost prices, with 2 updates per second. Much more so than it already is with a cleaner feed. Would it be possible to reduce the throttling for only the innermost 5 levels (5 bids + 5 offers)? This would help significantly. |
| [2026-07-13 00:07:25] |
| Sierra_Chart Engineering - Posts: 24675 |
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We can reduce the throttling. There is a problem for us to resolve, but we think the cause is something else and the throttling is not helping. A problem occurred also this past Friday, but we were not able to record the data in time, to capture the data to debug it later. Next time it occurs, we are going to be sure to have the data recorded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-07-13 00:16:11] |
| Sierra_Chart Engineering - Posts: 24675 |
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NASDAQ TotalView market depth throttling reduced to 250 ms. We will see if we can do better. So this is currently at four times per second.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-07-13 08:53:16] |
| User582707 - Posts: 27 |
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That helps a lot. Thank you for the quick response. Looking forward to further reductions of throttling, if possible.
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