Support Board
Date/Time: Tue, 11 Aug 2026 07:24:21 +0000
Denali CME realtime still delayed
View Count: 225
| [2026-06-22 06:22:48] |
| Migonzo569297 - Posts: 4 |
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Denali Data Feed is active. Exchange active: CME, For professionals and users without a trading account (145 USD/month). Service Package 11 active until 2026-08-11. Verified: * CME Exchange Agreements completed * SC Data selected * GCQ26-COMEX symbol * Allow Support for Sierra Chart Data Feeds = Yes About Sierra Chart shows: * Denali Authorized Realtime Exchanges: CME * Delayed Data Feed: Yes Message Log reports: * Delay: 10.0 minutes Charts still display [Delayed]. Please verify why the account is still receiving delayed data although CME realtime authorization is active. Denali Data Feed is active. Exchange active: CME, For professionals and users without a trading account (145 USD/month). Service Package 11 active until 2026-08-11. |
| [2026-06-22 08:11:31] |
| User135243 - Posts: 288 |
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not sure why you post this 3times, but just to clarify, with CME-data you don't get Gold, for this you need Comex-data. CME: indexfutures like ES, NQ, RTY and FXfutures like 6E, 6B,... before you add anything, keep in mind that realtime fees are charged by calendar-month (and not month) Someone from SC will answer you questions as well. |
| [2026-06-22 11:00:28] |
| maxima120 - Posts: 164 |
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I have funded account and i also receive delayed data as of today
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| [2026-06-22 16:31:06] |
| SC Support - Posts: 2094 |
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Hi [maxima120], I will send you an Account Support Ticket so we can look into this for you.
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| [2026-06-22 20:00:10] |
| maxima120 - Posts: 164 |
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Thank you. I was helped in another thread. It is all working now (I didnt activate exchange - I thought it's automatic when reactivating package)
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| [2026-06-22 20:04:15] |
| SC Support - Posts: 2094 |
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Thank you
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