Support Board
Date/Time: Sat, 08 Aug 2026 20:27:47 +0000
Payment nag
View Count: 255
| [2026-06-22 02:07:56] |
| User462086 - Posts: 202 |
|
Hi SC, since there is a payment reminder when SC starts (that apparently can't be turned off), as well as email reminders, one can't help but be aware when a payment deadline is approaching. A reminder that pops up in the middle of a session, at the turn of an hour no less, is distracting...at the very least. How can it be disabled before the payment is made?
Date Time Of Last Edit: 2026-06-22 02:45:58
|
| [2026-06-22 02:34:58] |
| Sierra_Chart Engineering - Posts: 24431 |
|
We will check on this and get back to you. We might have added an option to disable notifications.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-26 20:36:43] |
| Sierra_Chart Engineering - Posts: 24431 |
|
We think the notice you are seeing is generated from within Sierra Chart itself. How much usage time was remaining at the time you are getting these messages?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-28 08:51:18] |
| User462086 - Posts: 202 |
|
The dialog popped up at 20:00 EST Sunday night. The charts had been receiving data since the weekly open at 18:00. The usage time expired on 6/27. It didn't happen again that day, or on any other day during the week.
|
To post a message in this thread, you need to log in with your Sierra Chart account: