Support Board
Date/Time: Mon, 03 Aug 2026 07:03:31 +0000
paypal payment issue
View Count: 141
| [2026-06-19 02:52:09] |
| User231740 - Posts: 5 |
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Hi dear, I am a user from China. Now i get a problem with payment by paypal EC. It always reminds that “system has no response, pls try it again”. i have banned function of Block payments from unencrypted websites, and changed to UTF-8 code. Still, it failed. So, do you have a company account to receive payment by paypal? I will make transfer directly to your account on my paypal page.Or, can you give me some instructions to solve this problem? Best regards. Charlie |
| [2026-06-19 14:40:22] |
| John - SC Support - Posts: 47426 |
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We do not know why you would be having this issue. Our best guess is that it has something to do with being in China. If you are using a Credit/Debit card, then please try using one of the other payment processors for cards on our Payments page. There are options for "Stripe" and "PayPal V2". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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