Support Board
Date/Time: Mon, 27 Jul 2026 23:00:33 +0000
could not execute any orders through Sierra Chart.
View Count: 198
| [2026-06-10 19:46:00] |
| sten - Posts: 10 |
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Hello, At the end of the trading session I could not execute any orders through Sierra Chart. Buy/Sell orders were not working at all — only the Flatten function worked. Please check what caused this issue. |
| [2026-06-10 20:53:36] |
| John - SC Support - Posts: 47358 |
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What do you mean by "At the end of the trading session"? What time exactly and what time zone? When you have a problem with orders, then look in your "Trade >> Trade Service Log" and see what it states, as any rejections will be listed in there. You can post that log to this thread for us to take a look by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-11 09:50:51] |
| sten - Posts: 10 |
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TradeActivityLog_2026-06-10_UTC.U5499849.data TradeActivityLog_2026-06-10_UTC.None.data |
Private File Private File |
| [2026-06-11 12:34:01] |
| sten - Posts: 10 |
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now, sweden 14:30 tryied sell 10 shares:
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| [2026-06-11 12:42:00] |
| sten - Posts: 10 |
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held
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| [2026-06-11 14:04:20] |
| sten - Posts: 10 |
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The issue is with the DOM.
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| [2026-06-11 15:06:22] |
| John - SC Support - Posts: 47358 |
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We are not certain of what you are trying to tell us. Are you not getting the market depth data? Refer to the following regarding this: Global Trade Settings Windows: Troubleshooting Market Depth Data Not Displaying in Chart/Trade DOM Columns Or are you having an issue with putting in orders, as we see an order in the DOM that shows as "Stop Limit - Held"? In this case, check your "Time in Force" settings: Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): Attached Orders: Time In Force For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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