Support Board
Date/Time: Tue, 28 Jul 2026 04:45:52 +0000
Historical Intraday Data Not Downloading Far Enough Back - MBTM2
View Count: 271
| [2026-06-10 16:48:30] |
| User937378 - Posts: 3 |
|
Hello Sierra Chart Support, I am having an issue downloading historical intraday data for the Micro Bitcoin Futures (MBT) continuous contract. My setup: - Service Package: 11 (Integrated Advanced) - Data Service: SC Data - Symbol: MBTM26-CME with Continuous Contract enabled - Intraday Data Storage Time Unit: 1 Tick - Maximum Historical Intraday Days to Download: Non-Tick Data = 2000, 1-Tick Data = 2000 - Chart Days to Load: 3000 The problem: After performing Edit >> Delete All Data And Download, the data only goes back to early February 2026. I need the data to go back to at least 2022. Steps I have already tried: 1. Set Non-Tick Data and 1-Tick Data to 2000 days 2. Performed Edit >> Delete All Data And Download multiple times 3. Continuous Futures Contract is enabled on the chart The Date Range In File From field shows 2025-05-20 and I cannot manually change it as it is read-only. Could you please advise what I need to do to download the full available historical data for MBT going back to 2022? Thank you for your assistance. |
| [2026-06-10 16:52:22] |
| John - SC Support - Posts: 47358 |
|
Everything you have done is correct, and you should be getting the data. What is "Chart >> Chart Settings >> Symbol >> Continuous Contract" set to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-11 03:59:49] |
| User937378 - Posts: 3 |
|
It is set to "Continuous Futures Contract
|
| [2026-06-11 04:00:48] |
| User937378 - Posts: 3 |
|
date rule rollover
|
| [2026-06-11 14:26:03] |
| John - SC Support - Posts: 47358 |
|
Please get us an image of your chart by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: