Support Board
Date/Time: Sat, 18 Jul 2026 00:58:33 +0000
Renewed service deactivated in a week.
View Count: 121
| [2026-06-02 10:44:36] |
| User356113 - Posts: 1 |
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Denali - CME with Market Depth for non-professional Trading accounts is deactivated ending 31/05. But i had renewed it recently.
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| [2026-06-02 15:25:09] |
| John - SC Support - Posts: 47247 |
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The exchanges renew on a Calendar Month basis. And they are not pro-rated, so when you activated the exchange on May 27, 2026, you paid the full price for the exchange to get the data through the end of May. You are given a notice of when the data will expire when you activate an exchange and before you confirm the activation. There are also several notices throughout our documentation on this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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