Login Page - Create Account

Support Board


Date/Time: Tue, 02 Jun 2026 14:19:23 +0000



Restoring settings from old 32 bit Sierra to actual 64 bit version.

View Count: 12

[2026-06-02 08:47:47]
User454393 - Posts: 1
Hello, is it possible to restore settings from old 32 bit Sierra Charts version 1500 to actual version 2915? I tried to open an old chartbook and received this Message Log. I also attached one charbook file and a config file.

2026-06-02 08:24:47.608 | Trade activity files set size: 1
2026-06-02 08:24:47.800 | Reading Internal Order ID file.
2026-06-02 08:24:47.802 | Reading Trade Orders file.
2026-06-02 08:24:47.803 | Reading Trade Positions file.
2026-06-02 08:24:47.803 | Reading Trade Account Data files.
2026-06-02 08:24:47.805 | Software version: 2915 64-bit
2026-06-02 08:24:47.805 | Primary Thread ID: 4544
2026-06-02 08:24:47.805 | Usage end date: 2026-06-22
2026-06-02 08:24:47.805 | Enabled for: Advanced Features 2.
2026-06-02 08:24:47.805 | Enabled for: Sierra Chart Historical Data Service.
2026-06-02 08:24:47.805 | Enabled for: Denali Real-Time Exchange Data Feed.
2026-06-02 08:24:47.805 | Enabled for: Delayed Denali Exchange Data Feed.
2026-06-02 08:24:47.805 | Allow Support for Sierra Chart Data Feeds is enabled.
2026-06-02 08:24:47.805 | Current selected Data/Trading service: SC Data
2026-06-02 08:24:47.805 | Custom symbol settings values: enabled
2026-06-02 08:24:47.805 | Chart Update Interval: 400
2026-06-02 08:24:47.805 | Intraday Data Storage Time Unit: 1
2026-06-02 08:24:47.805 | Time Zone: +00:00:00 (UTC+00)
2026-06-02 08:24:47.805 | 2026-06-02 08:24:47 Local computer time in UTC
2026-06-02 08:24:47.805 | 2026-06-02 08:24:47 Local computer time in SC Time Zone
2026-06-02 08:24:47.805 | 2026-06-02 08:24:48 Server time in UTC
2026-06-02 08:24:47.805 | Local computer UTC time and Server UTC time difference: 1 seconds.
2026-06-02 08:24:47.805 | Program path: C:\SierraChart\
2026-06-02 08:24:47.805 | Data Files path: C:\SierraChart\Data\
2026-06-02 08:24:47.805 | OS Version Number: 10.0
2026-06-02 08:24:47.805 | Locale Setting: C
2026-06-02 08:24:47.805 | Crash reporter started: true
2026-06-02 08:24:47.805 |
2026-06-02 08:24:47.806 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1.
2026-06-02 08:24:47.839 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close.
2026-06-02 08:24:47.964 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side.
2026-06-02 08:24:47.964 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed.
2026-06-02 08:24:48.187 | Received 5 login tokens.
2026-06-02 08:24:48.435 | Symbol settings MD5 received. Request ID: 1.
2026-06-02 08:24:48.435 | Symbol settings are up-to-date for scdataallservices.
2026-06-02 08:24:50.321 | Requested user files to download.
2026-06-02 08:24:52.323 |
2026-06-02 08:24:52.324 | SC Data | Connection to server complete.
2026-06-02 08:24:52.324 | No download requests in the queue to start downloads for. | Number times message added: 3
2026-06-02 08:24:52.325 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2026-06-02 08:24:55.550 | Files to Open on Startup | Opening file: ExampleChartbook.cht
2026-06-02 08:24:55.565 | MESM26-CME 1 Min #15 | Reloading chart.
2026-06-02 08:24:55.751 | MESM26-CME 1 Min #15 | Chart data loading complete.
2026-06-02 08:24:55.971 | Mapping MESM26-CME to MESM26. Service code: cme
2026-06-02 08:24:55.971 | Using symbol data fast lookup vector
2026-06-02 08:24:55.971 | Delayed Data Feed | Starting real-time market data updates for: MESM26-CME (MESM26). ID: 1 Service code: cme
2026-06-02 08:24:55.973 | Delayed Data Feed | Connecting to the server ds32.sierracharts.com. Port 10043
2026-06-02 08:24:55.973 | Delayed Data Feed | Requesting security definition data for: MESM26-CME (MESM26). ID: 1
2026-06-02 08:24:55.973 | Starting DelayedDownloadMonitoringTimer
2026-06-02 08:24:55.973 | Starting HDTimeoutTimer
2026-06-02 08:24:55.973 | Added historical Intraday data request for MESM26-CME to the queue.
2026-06-02 08:24:55.973 | Intraday data recording state for symbol MESM26-CME is set to download 'Pending'.
2026-06-02 08:24:55.974 | Triggering next historical data download in queue.
2026-06-02 08:24:55.983 | Delaying start of download for MESM26-CME.
2026-06-02 08:24:55.991 | DTC Client socket (1) | Creating socket.
2026-06-02 08:24:55.991 | DTC Client socket (1) | New receive buffer size: 0
2026-06-02 08:24:55.991 | DTC Client socket (1) | Connecting to IP: 69.39.70.248.
2026-06-02 08:24:56.105 | Delayed Data Feed | Network connection to server complete.
2026-06-02 08:24:56.105 | Delayed Data Feed | Starting socket receive thread.
2026-06-02 08:24:56.105 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard
2026-06-02 08:24:56.248 | Delayed Data Feed | Setting DTC encoding to Binary VLS
2026-06-02 08:24:56.248 | Delayed Data Feed | Sending logon request message.
2026-06-02 08:24:56.779 | Delayed Data Feed | Received logon response.
2026-06-02 08:24:56.779 | Delayed Data Feed | Server Name: SC Realtime Server.
2026-06-02 08:24:56.779 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8
2026-06-02 08:24:56.779 | Delayed Data Feed | Successfully connected.
2026-06-02 08:24:56.779 | Delayed Data Feed | Trading is not supported.
2026-06-02 08:24:56.779 | Delayed Data Feed | MarketDepthIsSupported: 1
2026-06-02 08:24:56.779 | Delayed Data Feed | Restarting real-time data updates for symbol: MESM26-CME -> MESM26
2026-06-02 08:24:56.996 | Delayed Data Feed | Setting external service identifier for symbol MESM26-CME to 42005163
2026-06-02 08:24:56.996 | Delayed Data Feed | Received security definition for symbol MESM26-CME
2026-06-02 08:25:01.001 | HD Request # 1 | Downloading Intraday chart data for MESM26-CME to the file MESM26-CME.scid. Service: cme
2026-06-02 08:25:01.002 | HD Request # 1 | Download start date-time: 2026-06-01 22:32:25.000000. File last date-time: 2026-06-01 22:32:25.000000
2026-06-02 08:25:01.002 | HD Request # 1 | Using server: ds37.sierracharts.com port 10149
2026-06-02 08:25:01.019 | Socket (2) | Creating socket.
2026-06-02 08:25:01.019 | Socket (2) | New receive buffer size: 0
2026-06-02 08:25:01.019 | Socket (2) | Connecting to IP: 4.8.175.92.
2026-06-02 08:25:01.267 | HD Request # 1 | Setting DTC encoding to Binary VLS
2026-06-02 08:25:01.267 | HD Request # 1 | Sending historical data logon request message.
2026-06-02 08:25:01.451 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-06-01 22:32:25. Record interval: 1. Symbol: MESM26
2026-06-02 08:25:01.573 | HD Request # 1 | Decompressing data.
2026-06-02 08:25:01.842 | HD Request # 1 | Receiving Intraday data for MESM26-CME starting at 2026-06-01 22:32:25.380000
2026-06-02 08:25:02.085 | Socket (2) | CloseSocket call.
2026-06-02 08:25:02.085 | Socket (2) | Shutdown started. Waiting for graceful close.
2026-06-02 08:25:02.085 | Historical data download thread signaled to stop.
2026-06-02 08:25:02.086 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-06-01 22:32:25.380000.
2026-06-02 08:25:02.086 | HD Request # 1 | Received 18807 Intraday data records from 2026-06-01 22:32:25.380000 to 2026-06-02 08:15:01.296000 (9.7 hours. Delay: 10.0 minutes) and wrote 18807 records for MESM26-CME
2026-06-02 08:25:02.087 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-06-02 08:15:01.296000
2026-06-02 08:25:02.087 | HD Request # 1 | Completion time: 1s.
2026-06-02 08:25:02.087 | HD Request # 1 | Intraday data download complete for MESM26-CME. Unique request ID: 1
2026-06-02 08:25:02.087 | Removing historical data download ID 1.
2026-06-02 08:25:02.087 | Real-time Intraday chart data file updates started for MESM26-CME
2026-06-02 08:25:02.087 | Opened cached Intraday file: C:\SierraChart\Data\MESM26-CME.scid. Thread ID: 4544
2026-06-02 08:25:02.087 | Intraday chart data file opened for MESM26-CME
2026-06-02 08:25:02.087 | HD Request # 1 | Enabling Intraday chart updating for symbol.
2026-06-02 08:25:02.087 |
2026-06-02 08:25:02.087 | No download requests in the queue to start downloads for.
2026-06-02 08:25:02.207 | Socket (2) | Socket gracefully closed by remote side.
2026-06-02 08:25:02.207 | Socket (2) | Closed.
2026-06-02 08:25:39.833 | The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\10.FIMS.cht *


Kind regards

Tomas Slama
Private File
attachment28.FIMS.cht - Attached On 2026-06-02 08:40:24 UTC - Size: 817.56 KB - 1 views
Attachment Deleted.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account