Support Board
Date/Time: Mon, 01 Jun 2026 06:49:05 +0000
Micro Natural Gas
View Count: 15
| [2026-06-01 04:40:44] |
| User960614 - Posts: 1 |
|
I am using Rithmic Direct DTC under the Rithmic Paper Trading-Chicago Area non Aggregated data service feed. When I place an order in the micro natural gas contract it gets rejected with the following error message: Rithmic Direct DTC(Order reject). Info: Instrument reference data database rejected request. Internal Order ID: 74. Service Order ID: 2548393611. Help. \ Thanks. |
 Screenshot 2026-05-31 233101.png / V - Attached On 2026-06-01 04:31:53 UTC - Size: 108.8 KB - 6 views Attachment Deleted. |
| [2026-06-01 05:09:38] |
| Sierra_Chart Engineering - Posts: 23907 |
|
That is a Rithmic rejection message. We do not know what it means. Contact your broker or Rithmic about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: