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Date/Time: Thu, 02 May 2024 23:51:47 +0000

How to Post a Message for Support

Intraday Data

View Count: 1182

[2014-10-30 14:43:03] #1 [Go To First Post]
User21113 - Posts: 62
Not receiving intraday data. Intraday account is paid through this month.

[2014-10-30 14:47:59] #2 [Go To First Post]
User74568 - Posts: 13
I am having same issue - no real time data

[2014-10-30 15:12:44] #3 [Go To First Post]
User88243 - Posts: 4
I am too (((

[2014-10-30 15:38:59] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are not sure if you are all referring to US equities data with the Sierra Chart Exchange Data Feed. If you are, this problem is now resolved. Let us know if you still have an issue and with what symbols. There is missing historical Intraday data from earlier this morning but we are working on patching that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-10-30 15:41:42] #5 [Go To First Post]
User25244 - Posts: 123
I am still having the issue

[2014-10-30 15:43:33] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have responded to your other support request about this. We need to see the Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-10-30 16:05:34] #7 [Go To First Post]
User21113 - Posts: 62
Receiving intraday quotes and the chart is updating. Charts are updating from 11:00. Will look for the patch to the intraday historical data.

[2014-10-30 16:37:12] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have discovered the source of the problem with the US equities data feed. It is now definitively resolved and all symbols are gradually becoming available. It may take about 15 minutes. The missing Intraday data will need to be patched at the end of the trading day. We will be providing further details about the problem later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-30 16:37:59

[2014-11-09 19:45:40] #9 [Go To First Post]
peaceland - Posts: 95
Is it possible for us to request a different Forex Data provider? FXCM has a LOT of problems on TradingView.com. I would love to find another data provider, especially for alerts. Thank you!

[2014-11-10 03:08:57] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will be adding support for another Forex service probably in January. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-11-10 14:47:57] #11 [Go To First Post]
User138602 - Posts: 169
Right now, EURUSD is showing wrong Daily Bar...(FXCM). It shows a low below fridays low.

[2014-11-10 17:20:49] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Try selecting Chart >> Reload Chart to see if it corrects it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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