Support Board
Date/Time: Tue, 19 May 2026 15:03:42 +0000
technical problems
View Count: 18
| [2026-05-19 13:40:29] |
| User354368 - Posts: 1 |
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Your platform today have huge delay and candles not loading, pls fix that
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| [2026-05-19 13:54:56] |
| Sierra_Chart Engineering - Posts: 23811 |
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This is not anything for us to fix. This most likely is due to network connectivity issues. Are you still noticing a problem? If there is missing historical data, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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