Support Board
Date/Time: Sun, 05 Jul 2026 23:48:40 +0000
Replay chart keeps freezing
View Count: 206
| [2026-05-18 19:02:08] |
| TosinVP - Posts: 4 |
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I'm trying to replay 2 of the same charts at the same time using the "All charts in the chart book" or "charts with same link number" options however anytime I use them the replay stops working and even if I change it back to "single chart" it still doesn't work until I stop the replay and start from the beginning again, charts work as expected on single chart replay. Im currently on service package 5 using SC data for my feed
Date Time Of Last Edit: 2026-05-18 19:04:15
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| [2026-05-18 21:33:49] |
| John - SC Support - Posts: 47017 |
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Make sure that ALL the charts you are replaying have data loaded that goes back at least as far as the date and time for which you want to start the replay. Refer to the following: Replaying Charts: All Charts in Chartbook Also refer to the following regarding starting a replay paused in order to give all charts a chance to load properly before you start the replay: Replaying Charts: Start Paused And also refer to the following regarding keeping multiple charts in sync, as this may be related to what you are seeing: Replaying Charts: Preventing Loss of Synchronization Between Different Charts During Replay For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-19 10:44:23] |
| TosinVP - Posts: 4 |
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Hi John, thanks the information provided it has worked. I can see from the documentation that "Standard replay" is enough unless you are using automated trading but I have the data downloaded far enough and "standard replay" works in sync but the second I attempt to use "accurate replay mode" the replay session just doesn't load at x1 speed is it because im not using an automated bot? or is it supposed to take long for the data to load perhaps? I have start the reply in pause enabled And both charts have 60 days of intraday data to load and market depth downloaded for 60 days Date Time Of Last Edit: 2026-05-19 10:45:25
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| [2026-05-19 14:12:05] |
| John - SC Support - Posts: 47017 |
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When you start the replay and you are asked for the "Processing Time in Seconds", what value do you enter? Also, what is the speed at which you are running the replay? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-19 16:58:06] |
| TosinVP - Posts: 4 |
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I had it at 60 for "processing time in seconds" and the replay speed was 1.00, when I for example press skip to next bar with the arrows it won't respond.
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| [2026-05-19 17:38:45] |
| John - SC Support - Posts: 47017 |
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With a Replay Speed of 1.00 and a Processing Time in Seconds of 60, you will only see updates every 60 seconds, at which time 60 seconds worth of data will be added to each chart. If you increase the speed to 60, then you will see the updates occurring every 1 second, but again, you will see the data added in 60 second intervals. So you need to adjust the "Processing Time in Seconds" to what you want relative to the updates and set your replay speed appropriately. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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