Support Board
Date/Time: Mon, 11 May 2026 23:40:19 +0000
NTP socket is not connected
View Count: 16
| [2026-05-11 19:54:53] |
| User489321 - Posts: 2 |
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2026-05-11 22:32:15.707 | No download requests in the queue to start downloads for. 2026-05-11 22:32:15.763 | Socket (4) | Socket gracefully closed by remote side. 2026-05-11 22:32:15.763 | Socket (4) | Closed. 2026-05-11 22:32:20.920 | File compression not supported on file system. Y:\SierraChart\Data\FDAXM26-EUREX.scid. Windows error code 50: Request not supported. 2026-05-11 22:32:20.922 | Opened cached Intraday file: Y:\SierraChart\Data\FDAXM26-EUREX.scid. Thread ID: 356 2026-05-11 22:32:41.060 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:32:54.658 | DTC Client socket (2) | Close event error. Unknown Windows error code 10060. * 2026-05-11 22:32:54.658 | DTC Client socket (2) | Socket gracefully closed by remote side. 2026-05-11 22:32:54.659 | DTC Client socket (2) | Closed. 2026-05-11 22:33:11.227 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:33:41.361 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:34:11.519 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:34:41.663 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:35:11.808 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:35:42.013 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:36:12.157 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:36:42.302 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:37:12.483 | NTPClient (3) | Ignored Send call. Socket is not connected. 2026-05-11 22:37:42.627 | NTPClient (3) | Ignored Send call. Socket is not connected. I am using wifi, and since I use Mac I use Crossover |
| [2026-05-11 22:01:40] |
| John - SC Support - Posts: 46072 |
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Since you are running on Crossover, we do not know for certain why you are getting this particular error. You can check the following to make sure you are running with enough system priveleges to change the system clock, but this typically shows a different error: Network Time Protocol Client: Operating System Privileges for Setting Time Our guess is that this is the same kind of issue as you are getting with respect to compression (File Compression not supported on file system) - where the NTP service is handled differently on MAC, so what we are trying to do through Crossover will not work. If the system priveleges does not solve this, then we recommend turning off the NTP service within Sierra Chart, as it is not going to work on your setup. You should look into what a MAC has available for setting the system clock to a standard. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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