Login Page - Create Account

Support Board


Date/Time: Mon, 07 Oct 2024 07:58:54 +0000



CTS unable to download data

View Count: 1493

[2013-05-14 17:23:26]
jammer509 - Posts: 1
Hi,

I'm connected to CTS but cannot download data. I've sent the copy of message log for analysis.

Thank you.
[2013-05-14 17:44:25]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message:
CTS T4 Service: Error with historical data request. T4 Message: No Permission. | 2013-05-14 10:18:58

Please contact your broker about the "No Permission" error.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account