Support Board
Date/Time: Thu, 16 Apr 2026 13:14:05 +0000
Trade Activity Not Showing Order Fills for Other Login Accounts
View Count: 21
| [2026-04-16 05:47:41] |
| jethrogou - Posts: 40 |
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Good Day, I use a third-party copy trading software that allows me to trade accounts with different login credentials. I wanted to download the trade activity for all accounts linked through the copier, but when I checked Sierra Chart’s Trade Activity, no trades were displayed. I have the setting Data/Trade Service Settings > Download Historical Order Fills set to “Yes.” It was working previously, but now it’s not. How can I fix this? Also, are there any settings that limit the date range for downloading historical order fills? |
| [2026-04-16 12:43:45] |
| Sierra_Chart Engineering - Posts: 23516 |
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When using Rithmic you can definitely not rely on this working: I have the setting Data/Trade Service Settings > Download Historical Order Fills set to “Yes.” It was working previously, but now it’s not. We cannot help with this issue at all. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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