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Date/Time: Fri, 19 Jul 2024 19:17:53 +0000



Candlesticks are not printing on RLM--MZ4 1 min chart

View Count: 1627

[2014-10-28 13:49:17]
37010476 - Posts: 22
Please tell me what is happening. My candlesticks stopped printing this morning after the 5:33 am PST bar printed. In the value area the price changes correctly but no candlestick has printed.
[2014-10-28 16:48:04]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3 here:
Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html

You may have gone over the OEC 5 symbol limit. How many symbols are you tracking?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2014-10-29 04:06:31]
37010476 - Posts: 22
Do you mean that I am not allowed to have any more than 5 symbols on Sierra Chart that I am tracking/charting at any one time? Or do you mean that I am not allowed to have any more than 5 symbols on my Arrowfield Trading /Quotes board? Is this just an OEC rule? I ask because when I had TransAct Futures as a broker this never was an issue. I had a total of 6 instruments that I was tracking, NQ, YM, ES, RJ, CG and CL. These STILL are the current symbols I am tracking, nothing has changed in years! All of a sudden I am learning that there is a 5 symbol limit for OEC? Okay, I guess this means that I can only have OPEN a total of 5 charts at any one time? Is that what this means? Otherwise one of the charts will not even print? I don't understand this. Please clarify.
Thank you so much for your patience but I can't quite see the rationale behind this if this is a rule.
[2014-10-29 04:36:18]
Sierra Chart Engineering - Posts: 104368
Do you mean that I am not allowed to have any more than 5 symbols on Sierra Chart that I am tracking/charting at any one time?
Yes. This applies to OEC. However, contact your broker and have them increase the symbol limit. It should not be a problem for them to increase the limit to 10.

Yes, and we agree, these days a limit of 5 symbols for tick by tick data has no reasonable rationale.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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