Support Board
Date/Time: Fri, 09 May 2025 19:26:19 +0000
Old Drawings Fail to Erase
View Count: 1236
| [2014-10-28 13:17:04] |
| Futures Operator - Posts: 239 |
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Currently on v1200, but noticed this problem intermittently over a long period of time, an old chart drawing that has been erased continues to appear on one chart (may be copied from another). Reloading/recalculating the chart does not remove it, and it is not visible in Manage Drawings Window, or selectable in Erase Drawings Mode. Restarting Sierrachart removes the old drawing, but is not a practical solution while trading. Date Time Of Last Edit: 2014-10-28 13:17:22
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| [2014-10-28 17:39:35] |
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It must be a drawing from another chart if you do not see it in the Manage Chart Drawings Window. So you would have to remove it from that other chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-28 18:18:43] |
| Futures Operator - Posts: 239 |
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It may originally have been drawn on another chart, but it was removed from that chart and no longer shows there, yet remains on the other chart. It only disappears from all charts after restarting Sierrachart. Have noticed this happen sometimes over a long period of time, intermittently.
Date Time Of Last Edit: 2014-10-28 18:19:52
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| [2014-10-30 05:01:42] |
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We have carefully reviewed the code and we do not see how this would happen. We have made an additional change to make sure the drawings will not be present from other charts after a chart reload.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-30 05:03:17
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