Support Board
Date/Time: Tue, 14 Apr 2026 10:40:29 +0000
Open trade not showing on chart
View Count: 28
| [2026-04-13 19:33:27] |
| Smnitro1 - Posts: 15 |
|
Hello, After upgrading to the latest software, I can't see my trades on one of my charts in my chartbook. Trades show everywhere else except my Renko Footprint chart. |
| [2026-04-13 21:37:11] |
| John - SC Support - Posts: 45613 |
|
Refer to the following for items to check: Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM If you are referring to Order Fills, then refer to the following: Chart Trading and the Chart DOM: Displaying Order Fills on the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-13 23:06:39] |
| Smnitro1 - Posts: 15 |
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Yes, I have read this documentation, but everything looks good. I haven't changed anything, just upgraded the software and added a color bar based on alert condition study. Could the study be causing this issue? Thanks, |
| [2026-04-14 00:20:44] |
| Smnitro1 - Posts: 15 |
|
Okay, just fixed it somehow comparing to a chart in the chartbook that worked. thanks, |
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