Support Board
Date/Time: Wed, 15 Apr 2026 09:27:11 +0000
SKEW_CGI - No data since November 28, 2025
View Count: 125
| [2026-04-07 01:02:43] |
| felixcorrales - Posts: 8 |
|
Hello, I'm subscribed to CBOE Global Indexes exchange data and all symbols are working correctly (VIX_CGI, VIX9D_CGI, VIX3M_CGI, VVIX_CGI, TNX_CGI, TYX_CGI, FVX_CGI) except for SKEW_CGI. The last data point I have for SKEW_CGI is from November 28, 2025. No new data has been received since then. I've verified that CBOE is still actively publishing the SKEW Index (current value ~147.60). I'm aware that CBOE proposed methodology changes to the SKEW Index in mid-2025 (consultation period ended June 2025). Is it possible that the feed format or symbol changed as part of that transition? Steps I've already tried: - Confirmed other CGI symbols are receiving data normally - Verified CBOE Global Indexes exchange is enabled in my account Questions: 1. Has the SKEW_CGI symbol been renamed or replaced? 2. Is this a known issue with the Denali feed? 3. Is there anything I can do on my end to restore data (re-fetch symbols, etc.)? Thank you for your help. |
| [2026-04-08 15:08:57] |
| Sierra_Chart Engineering - Posts: 23509 |
|
If there is no data for this symbol, then there is no data. Most likely because the particular subscription we have with the CBOE does not include this particular symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-08 17:24:43] |
| felixcorrales - Posts: 8 |
|
Thank you for the quick response and clarification. I understand that the CBOE subscription may not currently include the SKEW Index. All other CBOE Global Indexes symbols are working perfectly on my end. I'd like to formally request that SKEW_CGI be considered for inclusion in a future update to the CBOE Global Indexes feed subscription, if possible. The SKEW Index remains actively published by CBOE and is widely used by volatility traders alongside VIX and VVIX for risk assessment. No urgency on this — just flagging it as a request for whenever the CBOE subscription is reviewed or renewed. Thank you for the excellent service. |
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