Support Board
Date/Time: Wed, 15 Apr 2026 10:57:46 +0000
Comex futures options
View Count: 176
| [2026-04-02 18:46:30] |
| User188331 - Posts: 9 |
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Hello, not that I wanted to use CQG, but I want to trade options and use Sierra Chart, so my question is, how do I get the Comex options to populate under "Get Options" button? Seems to work fine with the other 3 CME exchanges. Also, when using the corresponding CQG symbol as Trade Only Symbol, your documentation says order will initially be rejected, so is there a way toauto resend? Stage 5 says everything enabled correctly on their end Thanks, Barry |
| [2026-04-02 23:02:52] |
| Sierra_Chart Engineering - Posts: 23509 |
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When you are getting the options are you selecting the GC option pattern under: Futures Options - COMEX (Denali Data) in the Find Symbol window? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-02 23:09:34] |
| User188331 - Posts: 9 |
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YES
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| [2026-04-03 22:03:22] |
| Sierra_Chart Engineering - Posts: 23509 |
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Are you still having the issue? We do not notice any problems with this. And are you trying to get options for GC futures or what particular futures? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-03 22:23:00] |
| User188331 - Posts: 9 |
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Yes, under "Comex Options" (Denali) it only offers GC, no SI, copper etc, only GC. Then when I click the "Get Options" for GC, the notifier saying "additional symbols requested " flashes, goes away and never loads. The other 3, CBOt, CME, Nymex work perfectly. Of course I can manually type in the symbol and get the option chart.... just wondering why not for the Comex
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| [2026-04-08 23:15:09] |
| Sierra_Chart Engineering - Posts: 23509 |
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We apologize for the delay on this. We finally discovered what the problem is and it is resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Do you need Futures Options for any other COMEX symbols other than GC? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-09 04:03:19] |
| User188331 - Posts: 9 |
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Thank you. I can now get GC options when selecting "Get Options" and yes, I would like to be able to get Silver and Copper options under Comex. Thanks |
| [2026-04-10 16:02:43] |
| Sierra_Chart Engineering - Posts: 23509 |
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These are added. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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