Support Board
Date/Time: Thu, 02 Apr 2026 00:01:10 +0000
connection error
View Count: 24
| [2026-04-01 17:39:04] |
| Nerijus - Posts: 6 |
|
Hello I have connection error. code 101 |
| [2026-04-01 18:20:06] |
| John - SC Support - Posts: 45436 |
|
We need more specific information. Where are you seeing this and what exactly does the entire error message state?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-01 18:37:54] |
| Nerijus - Posts: 6 |
|
When I am trying open trading platform, connection failing. There is in red line words: not connected and open small window where is words: Connection error message from service: CQG WebAPI Logon unsuccessful. Service message: Your logon is disabled. Contact your FCM. ResultCode:101 |
Private File Attachment Deleted. |
| [2026-04-01 18:42:25] |
| John - SC Support - Posts: 45436 |
|
Per the message, your broker/FCM has turned off your access to your CQG account. Most likely due to not having enough funds. You need to ask your broker about this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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