Support Board
Date/Time: Fri, 15 May 2026 15:57:10 +0000
Canceling of order is being delayed. (Auto-trade cancelled order:...)
View Count: 117
| [2026-03-31 05:53:38] |
| User462086 - Posts: 200 |
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Can this message in the Trade Activity Log be attributed to something happening within Sierra Chart, or is the 'delay' always attributable to an external trading server?
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| [2026-03-31 09:04:46] |
| Sierra_Chart Engineering - Posts: 23782 |
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Canceling an order will be delayed, until the pending operation on the order to be canceled is complete. For example a pending modify or a pending order submission. Or even a pending cancel.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-01 03:44:25] |
| User462086 - Posts: 200 |
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Thank you very much for the clarification. When an unfilled entry order becomes a "non-responsive order," then perhaps times-out in SC (but remains live on an exchange), is there currently a method to force cancel this order from SC? |
| [2026-04-01 08:04:38] |
| Sierra_Chart Engineering - Posts: 23782 |
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Our recommendation in this case, is reconnect with File >> Reconnect. Wait about 5 to 10 seconds and then try to cancel it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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